My phone is travelling the world without me

Around Christmas this year, I was going through some of my old tech that I no longer use, and I had a Samsung Note 3 and Neo watch. I realise for many this would not be old tech, but that’s another story.

David, my good friend in Uganda usually gets these kind of devices. He knows people who can use them so I decided to send this to David. I am seeing him in June, but this was January, so off I go to the local courier office.

I put the phone, the wrist watch and a spare battery in one of the courier boxes and pay.

I let David know its going to arrive in five  working days…….  Two  weeks later David lets me know that it hasn’t arrived and it’s time for me to chase it up. (Remember this paragraph – it comes up a few times. See if you can count how many?)

I go to the shop I used to post the item, and they phone the courier. It is still in Sheffield becasue I have contravened the explosive devices act by having three batteries in the box. I have to phone the courier depot and ask them to send it back to the shop.

It is sent back to the shop for me to remove the spare battery.

I go to the shop and remove the spare battery and it gets sent again

I let David know its going to arrive in five working days…….  Two  weeks later David lets me know that it hasn’t arrived and it’s time for me to chase it up.

I ring the courier, who says that the paperwork is no longer correct. I should have got a refund and filled in another order. It comes back to the shop again.

So far the phone has been living in Sheffield for 8 weeks on its own.

When it comes back for the third time I decide to take action and reduce the cost of transport. Whilst the courier was going to charge £55 , I realised that Royal Mail could do a signed for package for only £17.00 so I decided to move to Royal Mail.

I packed the box very carefully and took it to my local post office. I filled in the forms and left happy.

I let David know its going to arrive in five  working days…….  Two  weeks later David lets me know that it hasn’t arrived and it’s time for me to chase it up.

I look the package up and find it is Uraguay .   Yes Uraguay …. (starts with the same letter I guess?)

I phone the customer service team and ask why the package is in Uraguay? They don’t know but say it isn’t in Uraguay any more – its back in Britian. It arrived in Britain 2 weeks ago and is being returned to sender (me). I ask why its not being sent to Uganda? Apparently when there is a country mispost they send it back to the sender, not move it to the correct country. Nobody I have spoken to knows why this is the case,  but that’s what they do.

How long does it take to get back to sender form Heathrow Airport in the UK? Around five days apparently, so my phone having been on an adventure to Uraguay is now lost between Heathrow and my house and if in three  weeks it doesn’t appear at the house, I can claim for a lost package.

It is now 12 weeks since I first attempted to send this to my friend.

This story is so ridiculous it makes me wonder if there is something I need to learn?

So – over to the lovely people who follow my blog – If there is a moral to this tale, what do you think it is?

Please note: I reserve the right to delete comments that are offensive or off-topic.

Leave a Reply

Your email address will not be published. Required fields are marked *

One thought on “My phone is travelling the world without me